Remote Contractor Compliance & Relations Lead

HD Supply Canada, Inc; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid holidays, vacation, and wellness

Job summary

HD Supply Canada, Inc is seeking a Contractor Relations Specialist to optimize service quality by assessing contractor capabilities and maintaining regulatory compliance. This remote role supports sales, operations, and project management while building networks of qualified contractors for renovations, construction, or installation services.

You will recruit, onboard, and supervise contractors, establish performance standards, and ensure licensing and registrations are up to date.

Qualifications

• 5+ years of experience in multi-family or commercial construction projects as a contractor, construction manager, project manager, or trades contractor.
• Experience managing contractor licensing, registrations, and regulatory compliance across multiple states and local jurisdictions.
• Strong knowledge of contractor qualification processes, including licensing verification, insurance compliance, onboarding, and performance evaluations.

Responsibilities

• Reviews service capabilities and contractor performance to identify strengths, weaknesses, and opportunities for improvement to better meet customer needs.
• Recruits and onboards contractors based on assessments, serving as the primary communication and escalation point.
• Develops and maintains contractor performance grading system and reviews audits to ensure compliance with HD Supply standards, while educating contractors on quality standards and procedural guidelines.
• Acts as pivotal connection between contractors and the sales team, facilitating clear communication of service capabilities to sales representatives, while managing contractor inquiries regarding project specifications, regulatory compliance, and customer expectations.
• Utilizes QuickBase to assess programming needs for future growth, ensuring accuracy and integrity of data input, while actively participating in strategy discussions for potential integration with other organizational platforms and systems.

Skills

Contractor licensing

QuickBase

Cross-functional collaboration

Contractor recruitment

Regulatory compliance

Construction industry knowledge

Licensing management

Education

BS/BA in related discipline

Tools

Compliance tracking systems

Job description

HD Supply Canada, Inc is seeking a Contractor Relations Specialist to optimize service quality by assessing contractor capabilities and maintaining regulatory compliance. This remote role supports sales, operations, and project management while building networks of qualified contractors for renovations, construction, or installation services.

You will recruit, onboard, and supervise contractors, establish performance standards, and ensure licensing and registrations are up to date.