Field Account Manager, Redi Carpet

HD Supply Canada, Inc; California, Northern (MO, KY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with company match

Paid holidays

Job summary

Redi Carpet is seeking a Field Account Manager in Ontario, CA to drive growth by securing new accounts and nurturing relationships with property managers, owners, and community teams. The role emphasizes face-to-face interaction, market ownership, and delivering exceptional customer experiences in the multifamily sector.

The ideal candidate has a Bachelor's degree in business administration or a related field, strong B2B sales experience with consultative selling, and proficiency with

Qualifications

• Bachelor's degree in business administration or related field.
• Experience in B2B sales with consultative selling techniques.
• Proficiency with Salesforce.

Responsibilities

• Manage sales and customer retention to improve sales, profitability, and satisfaction.
• Develop strategic call plans and conduct face-to-face client visits.
• Build and maintain a pipeline of qualified accounts using a CRM.
• Focus on new accounts via cold calling to grow territory.
• Apply approved sales strategies to achieve targets and deepen relationships.
• Use Salesforce for reporting and analysis to identify growth opportunities.
• Collaborate with inside sales to support growth.

Skills

B2B sales experience

Consultative selling

Solution-based selling

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Job description

Build Relationships. Drive Growth. Represent the Best in Multifamily Flooring. Join Redi Carpet, the industry leader trusted by multifamily communities for exceptional flooring solutions, outstanding service, and dependable quality. As a Field Account Manager serving the Ontario, CA (Riverside) market, you'll build lasting relationships with property managers, owners, and community teams while driving business growth across your territory. This is an exciting opportunity for a motivated sales professional who thrives on face-to-face client interaction, takes pride in delivering an exceptional customer experience, and enjoys owning their market. At Redi Carpet, you'll represent a respected brand, make a visible impact in the local multifamily industry, and grow your career with a company committed to success, service, and innovation.

Preferred Qualifications

• Bachelor’s degree in business administration or a related field.
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.

Job Summary

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Nature and Scope

Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs.

Job Seekers: Pay Range

$0.00-$0.00 Annual

Benefits

• Medical (with Prescription drug coverage)
• dental
• vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Disability Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Company Overview

At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices. Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.