Remote Content Marketing Specialist - SEO & Campaigns

SupportNinja; United States; Teletrabalho; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full-time employees

Competitive compensation

Retirement Savings Program withCompany

Life Insurance

HMO on day 1

Paid time off, birthday leave

Bonus and incentive plans

Skills training and development

Employee Referral Program

Beautiful office space (onsite for the

Free lunch provided daily (onsite)

Resumo da oferta

SupportNinja is seeking a Content Marketing Specialist to develop and execute content marketing initiatives across written, visual, and social content to enhance brand awareness and support campaigns. You will collaborate with cross-functional teams to create compelling content, analyze performance, and identify optimization opportunities.

The role requires at least 1 year of content marketing experience, strong communication, and proficiency with digital marketing tools and CMS platforms.

Qualificações

• Minimum of one (1) year of experience in content marketing, marketing, or a related role within an outsourced services environment.
• Proven track record of successfully creating and executing content and marketing campaigns.
• Strong written and verbal communication skills, with the ability to adapt tone and style for different audiences and channels.
• Proficiency with digital marketing tools and content management platforms.
• Strong analytical skills, with the ability to interpret performance data and identify optimization opportunities.
• Creative mindset with attention to detail and brand consistency.
• Strong organizational skills to manage content calendars and multiple projects.

Responsabilidades

• Plan, create, and publish content across various channels, including website copy, blog posts, social media posts, email campaigns, and press releases
• Develop content calendars and coordinate content production timelines across marketing channels
• Conduct market and audience research to identify customer needs, preferences, and trends, using insights to inform content strategy and messaging
• Optimize content for search engines (SEO), incorporating relevant keywords and best practices to improve organic visibility
• Monitor and analyze content and campaign performance metrics, such as engagement, conversion rates, and ROI, generating reports and recommendations for optimization
• Maintain brand consistency across all content and marketing materials, ensuring adherence to brand guidelines and messaging
• Collaborate with internal teams, including sales, product development, and design, to align content efforts with overall business objectives
• Support the planning and execution of marketing campaigns across digital, social media, email, and traditional channels
• Track campaign and content performance, identifying areas for improvement and implementing optimization strategies
• Adhere to company policies and procedures
• Meet or exceed performance targets for related KPIs
• Continuously improve knowledge of content marketing strategies, digital tools, and industry best practices through training and learning initiatives
• Collaborate with other departments as needed
• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Perform other duties as assigned

Conhecimentos

Content marketing experience

Written & verbal communication

Analytical skills

Content management tools

Ferramentas

Content management platforms

SEO tools

Analytics tools

Descrição da oferta de emprego

SupportNinja is seeking a Content Marketing Specialist to develop and execute content marketing initiatives across written, visual, and social content to enhance brand awareness and support campaigns. You will collaborate with cross-functional teams to create compelling content, analyze performance, and identify optimization opportunities.

The role requires at least 1 year of content marketing experience, strong communication, and proficiency with digital marketing tools and CMS platforms.