Remote Contact Center Associate — Help Members Today

BECU; United States; Remote; USD 30,004 - 36,685; Full time

Benefits offered by this job

401(k) Company Match (up to 3%)

4% annual contribution to 401(k)

Medical, Dental, and Vision

PTO Program

Tuition Reimbursement

Job summary

BECU is seeking a Remote Contact Center Associate to handle member inquiries and provide exceptional service. You will manage 70-100 inbound calls daily, ensuring a high-quality experience for our members. Candidates should have at least 2 years of customer service experience and a strong problem-solving mindset.

The position offers a pay range of $21.78-$26.63 per hour and benefits including 401(k) matching and tuition reimbursement. Apply today to make a difference in people's lives!

Qualifications

• 1 year of customer service experience required.
• Minimum 2 years of customer service experience preferred.

Responsibilities

• Handle 70–100 inbound calls per day in a fast-paced contact center.
• Resolve member inquiries using sound judgment.
• Adapt across multiple credit union functions.

Skills

Customer service

Problem-solving

Communication

Education

High School Diploma

Job description

BECU is seeking a Remote Contact Center Associate to handle member inquiries and provide exceptional service. You will manage 70-100 inbound calls daily, ensuring a high-quality experience for our members. Candidates should have at least 2 years of customer service experience and a strong problem-solving mindset.

The position offers a pay range of $21.78-$26.63 per hour and benefits including 401(k) matching and tuition reimbursement. Apply today to make a difference in people's lives!