Remote Contact Center Agent I | Launch Your CS Career

Broadspire Services, Inc.; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Crawford is hiring a Customer Service oriented Contact Center Agent I for a remote role in the US. You will answer incoming calls, document details, and navigate multiple systems to support claims. Entry-level candidates are welcome, and you will be coached to deliver exceptional customer service that keeps the claims process moving smoothly.

Join the One Crawford family and start your customer service career today by applying—make a real impact on people’s lives from the first call.

Qualifications

• No experience required; entry-level candidates are welcome.
• Strong communication and active listening skills.
• Ability to document information accurately across multiple systems.
• Customer-focused mindset to support the claims process.

Responsibilities

• Answer incoming calls and assist customers with claim inquiries.
• Document details accurately and maintain records across systems.
• Deliver friendly, professional service that keeps the claims moving smoothly.

Skills

Customer service

Communication skills

Computer proficiency

Job description

Crawford is hiring a Customer Service oriented Contact Center Agent I for a remote role in the US. You will answer incoming calls, document details, and navigate multiple systems to support claims. Entry-level candidates are welcome, and you will be coached to deliver exceptional customer service that keeps the claims process moving smoothly.

Join the One Crawford family and start your customer service career today by applying—make a real impact on people’s lives from the first call.