Remote: Compression & Lymphedema Product Specialist

Cardinal Health; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Flexible spending accounts (FSAs)

Paid parental leave

Job summary

Cardinal Health is seeking a Specialist in Customer Service for Compression and Lymphedema products to support sales, educate referral sources, and keep teams updated on LTA coverage. You will help patients and providers choose products, process orders efficiently, and communicate with patients throughout the process.

Responsibilities include staying current on policy updates, HCPCS codes, and Medicare criteria; collaborating with billing/reimbursement; representing Cardinal Health at events;

Qualifications

• 2+ years of experience in DME sales, medical device sales, or another healthcare product role preferred.
• Comfort learning and explaining insurance/Medicare billing processes, particularly DMEPOS.
• Excellent communication and relationship-building skills.
• Self-motivated, organized, and comfortable working independently in a remote environment.

Responsibilities

• Serve as the go-to expert on compression garments and LTA-covered products for both internal teams and external partners.
• Educate referral sources (physicians, therapists) and patients on product options and LTA coverage guidelines.
• Support the sales team with product demonstrations, training, and technical guidance.
• Stay current on LTA policy updates, HCPCS codes, and Medicare coverage criteria for compression supplies.
• Assist patients and providers with product selection based on clinical needs.
• Partner with the billing and reimbursement team to support accurate documentation and claims.
• Build and maintain relationships with referral sources, distributors, and manufacturers.
• Represent the company at trade shows, conferences, and educational events.
• Monitor industry trends and the competitive landscape in compression therapy.

Skills

DME sales

Healthcare product sales

Insurance billing understanding

Excellent communication

Remote work experience

Education

High School Diploma or GED

Job description

Cardinal Health is seeking a Specialist in Customer Service for Compression and Lymphedema products to support sales, educate referral sources, and keep teams updated on LTA coverage. You will help patients and providers choose products, process orders efficiently, and communicate with patients throughout the process.

Responsibilities include staying current on policy updates, HCPCS codes, and Medicare criteria; collaborating with billing/reimbursement; representing Cardinal Health at events;