Remote Compliance Engineer: M365 & Data Governance

RTX; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

RTX is seeking a Compliance Engineer Technician to join our Enterprise Services team in Puerto Rico. This remote role will provide advanced incident support, troubleshoot complex issues, develop PowerShell scripts, and collaborate with cross-functional teams and vendors to ensure secure, compliant data protection solutions.

Ideal candidates combine strong troubleshooting with excellent communication and a solid understanding of Microsoft Office 365 Tenant configurations.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• 2+ years of experience with hands-on troubleshooting and desktop support or similar.
• 2+ years of experience with Windows PowerShell scripting
• 2+ years of experience with Office 365
• Experience with intake/managing assigned tickets in Service Now
• Experience with data classification and protection
• Experience with networking (Switches, routers, firewalls, gateways)

Responsibilities

• Work across internal Microsoft Office 365 Teams to ensure compliance is enforced, developed, and operational.
• Provide Level 2 to Level 4 incident support associated with compliance labeling and Microsoft 365 governance
• Work with Knowledge Team to manage knowledge base articles and other documentation regarding labeling best practices, and RTX proprietary tools created to leverage Unified Labeling (MIP/AIP/UL).
• Troubleshoot Unified Labeling clients, and tools leveraging Unified Labeling
• Use PowerShell scripts to troubleshoot issues pertaining to MIP/AIP/UL
• Work with QA team to ensure testing accurately measure the capabilities of products and services leveraging MIP/AIP/UL, Microsoft DLP, and O365 governance services
• Attending vendor meetings to support MIP/AIP/UL and the services and products that utilize it
• Track short and long term issues related to MIP/AIP/UL and related governance services
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Skills

PowerShell scripting

Office 365

Networking

Troubleshooting

Documentation

Education

University degree or equivalent experience

Tools

ServiceNow

AvePoint Compliance Guardian

Job description

RTX is seeking a Compliance Engineer Technician to join our Enterprise Services team in Puerto Rico. This remote role will provide advanced incident support, troubleshoot complex issues, develop PowerShell scripts, and collaborate with cross-functional teams and vendors to ensure secure, compliant data protection solutions.

Ideal candidates combine strong troubleshooting with excellent communication and a solid understanding of Microsoft Office 365 Tenant configurations.