Remote Complex Case Manager — NC Based

Alliance Health in; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous retirement savings plan

Flexible work schedules including híbr

Paid time off including vacation, sick

Dress flexibility

Job summary

Alliance Health is seeking a Complex Case Manager (Full Time, Remote, North Carolina Based) to engage and support members with high complexity, including multiple chronic conditions and behavioral health needs.

The role requires occasional onsite meetings in Charlotte, NC, and weekly travel within Mecklenburg County, with responsibilities spanning care coordination, assessment, and advocacy across the continuum of care.

Qualifications

• Registered Nurse with valid RN licensure and two years of post-degree care management experience.
• Master's degree in Human Services or related field with two years of care coordination experience; full licensure LCSW, LMFT, LCAS, LCMHC, LPA.
• Bachelor's Degree from accredited Nursing program with two years of care management experience.
• Care Management Certification preferred.

Responsibilities

• Initiate member engagement with identified health and care coordination needs.
• Develop individualized, goal-oriented care plans and provide continuous coordination.
• Perform assessment, planning, implementation, coordination, monitoring and evaluation across the continuum of care.
• Promote medication safety and ongoing adherence monitoring.
• Educate and engage members and families to maximize benefits and resources.
• Provide transitions of care and address social determinants of health (SDOH).
• Document engagements meeting state, agency, and Medicaid requirements.
• Travel between Alliance offices and meet with members/providers as needed.

Skills

Care coordination

Communication

Organization

Problem solving

MS Office

Education

RN licensure

Master's in Human Services

Care Management Certification preferred

Tools

Microsoft Office

Electronic care-management system

Job description

Alliance Health is seeking a Complex Case Manager (Full Time, Remote, North Carolina Based) to engage and support members with high complexity, including multiple chronic conditions and behavioral health needs.

The role requires occasional onsite meetings in Charlotte, NC, and weekly travel within Mecklenburg County, with responsibilities spanning care coordination, assessment, and advocacy across the continuum of care.