Remote Community Services & LIHEAP Specialist

Caeiowa; Clinton (IA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Annual, Sick, and Personal Leave

Health, Dental, Vision, Life Insurance

Paid Holidays

Tuition Assistance

Professional Development Opportunities

Job summary

Caeiowa in Clinton County, Iowa, is seeking a qualified candidate to review and process customer assistance payments while supporting Community Services programs. The role involves ensuring compliance with guidelines and providing staff training and eligibility support.

Applicants should have a Bachelor's degree in Human Services or related fields. The position offers health insurance, paid leave, and professional development opportunities. Telecommuting options are available after the introductory period.

Qualifications

• Experience in community relations, customer service, or human services programs preferred.
• Equivalent education and experience may be considered.

Responsibilities

• Review and process customer assistance payments.
• Ensure compliance with program guidelines.
• Provide training and eligibility support to staff.
• Prepare reports and analyze program data.
• Assist with LIHEAP program operations.

Skills

Organizational skills

Communication skills

Problem-solving skills

Bilingual English/Spanish

Education

Bachelor’s degree in Human Services, Social Work, or Public Administration

Job description

Caeiowa in Clinton County, Iowa, is seeking a qualified candidate to review and process customer assistance payments while supporting Community Services programs. The role involves ensuring compliance with guidelines and providing staff training and eligibility support.

Applicants should have a Bachelor's degree in Human Services or related fields. The position offers health insurance, paid leave, and professional development opportunities. Telecommuting options are available after the introductory period.