Remote Community Resource Navigator - AI Review

AuraOne, Inc.; United States; À distance; USD 34 440 000 - 52 349 000; Temps partiel

Avantages offerts par ce poste

Remote work

Résumé du poste

AuraOne, Inc. is seeking a remote 211 Community Resource Navigation Specialist contractor to review AI outputs within 211 workflows and policy frameworks. You will assess tone, escalation logic, and stakeholder fit, contributing to the training data for the modeling team.

The position requires reliable async availability for at least 10 hours per week and strong attention to detail for consistent rubric application across multiple batches.

Qualifications

• Experience working on 211 specialist operations on real teams.
• Ability to apply multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow applied.
• Strong attention to detail and ability to flag when a prompt is the problem.
• Reliable async availability for at least 10 hours per week.

Responsabilités

• Review AI outputs against current 211 specialist operations workflows, playbooks, and firm policy for 211 Community Resource Navigation Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Connaissances

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

211 specialist operations

Description du poste

AuraOne, Inc. is seeking a remote 211 Community Resource Navigation Specialist contractor to review AI outputs within 211 workflows and policy frameworks. You will assess tone, escalation logic, and stakeholder fit, contributing to the training data for the modeling team.

The position requires reliable async availability for at least 10 hours per week and strong attention to detail for consistent rubric application across multiple batches.