Remote Community Health Worker: Growth & Impact

Community Care of North Carolina Inc; Garner (NC); Remote; USD 33,000 - 46,000; Full time

Job summary

Community Care of North Carolina Inc is seeking a Community Health Worker to support the care team in Garner, NC. This non-clinician role will provide outreach, screenings, and referrals, helping members access resources and navigate the care system.

The CHW will operate in a hybrid environment with remote work options and periodic in-person trainings or travel as needed, assisting with health education and culturally sensitive support.

Qualifications

• High school diploma or GED required.
• 2-4 years minimum experience in a human services or health care setting with demonstrated knowledge of or ability to work within a targeted community.
• 2- or 4-year degree in health-related field preferred.
• Bilingual in English and Spanish preferred.
• Maintain a U.S. valid driver’s license with current auto liability insurance.

Responsibilities

• Abide by department guidelines, company policies, and HIPAA regulations.
• Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded.
• Understand and uphold CCNC goals, objectives, and standards.
• Participate in community population-based initiatives that identify members out of care, enhance retention in care, self-management, and compliance with CCNC Care Management goals.
• Receive and document all referrals from various sources into the Care Management documentation platform.
• Verify eligibility and demographic information.
• May complete Health Risk & Social Determinants of Health Screenings as needed.
• Assist with administrative duties to the member as necessary.
• Assist with referrals on behalf of the Care Management team.
• Provide information for access and coordination of resources.
• Assist member with care coordination and health care system navigation.
• Provide culturally appropriate health education, social support and information.
• Advocate for members.
• Access multiple EHRs to obtain and upload into the care management platform.
• Access to Hospital/Data or Electronic Medical Record system will be required, as necessary.
• Notify supervisor promptly of any issues with carrying out any duties assigned.
• Perform other duties that assist in keeping the operations organized and functional.
• Attend Departmental and corporate meetings,local and regional trainings, or other events as required.
• Travel using personal vehicle will be required within the region and/or the State.

Skills

Patient data systems

Communication skills

Motivational Interviewing

Time management

Cultural sensitivity

Education

High school diploma or GED

Health-related degree preferred

Tools

MS Office

Job description

Community Care of North Carolina Inc is seeking a Community Health Worker to support the care team in Garner, NC. This non-clinician role will provide outreach, screenings, and referrals, helping members access resources and navigate the care system.

The CHW will operate in a hybrid environment with remote work options and periodic in-person trainings or travel as needed, assisting with health education and culturally sensitive support.