Remote Commercial Operations Specialist — Cannabis

Kivaconfections; California (MO); Remote; USD 60,000 - 85,000; Full time

Job summary

Kiva Sales & Service (KSS) in California is seeking a Commercial Operations Specialist to support order entry, pricing, data accuracy, and cross‑functional process improvements.

You’ll collaborate with sales, brand, and operations teams, using our in‑house task system, Slack, and email to ensure timely execution of tasks.

Must reside in California. Join a fast‑growing cannabis distributor delivering excellence across a robust logistics network and premium brand partnerships.

Qualifications

• 2+ years proven experience in a similar role in fast-paced distribution or logistics.
• Experience with Encompass or similar internal systems.
• Strong communication skills, written and verbal.
• Attention to detail and problem-solving abilities.
• Ability to manage multiple tasks simultaneously.
• Cannabis industry experience preferred.
• Team oriented with initiative.

Responsibilities

• Task and Data Management.
• Order Entry and Processing: ensure accuracy and timeliness in order fulfillment.
• Pricing and Promotion Management: maintain pricing and promotions in internal systems.
• Product and Customer Setup in Encompass for smooth transactions.
• Quality Assurance & Compliance: data accuracy and policy adherence.
• System Technical Support for Encompass to internal users and partners.
• Sales Enablement: support orders submitted through Encompass.
• Task-Based Operations & Deadlines across cross-functional teams.
• Communication and Issue Resolution with customers and suppliers.
• Coordination using Slack, email, and task systems.

Skills

Excellent communication

Analytical thinking

Organizational skills

Multitasking

Proactive attitude

Team player

SQL knowledge

Encompass experience

Cannabis industry experience

Tools

Encompass

Slack

Task systems

Job description

Kiva Sales & Service (KSS) in California is seeking a Commercial Operations Specialist to support order entry, pricing, data accuracy, and cross‑functional process improvements.

You’ll collaborate with sales, brand, and operations teams, using our in‑house task system, Slack, and email to ensure timely execution of tasks.

Must reside in California. Join a fast‑growing cannabis distributor delivering excellence across a robust logistics network and premium brand partnerships.