Remote Commercial Lines Account Manager - Trucking

Insurance Office of America; Mukilteo (WA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America seeks an Account Manager for Commercial Lines to manage a book of business remotely across multiple states. The role emphasizes retention, client service, and coordination of day-to-day administration to meet service standards.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with active licensing and preferred CIC designation. Strong communication and organizational skills are essential, enabling proactive client support and timely

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Account management

Insurance brokerage knowledge

Client needs analysis

Education

High School Diploma

CIC or equivalent designation

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager for Commercial Lines to manage a book of business remotely across multiple states. The role emphasizes retention, client service, and coordination of day-to-day administration to meet service standards.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with active licensing and preferred CIC designation. Strong communication and organizational skills are essential, enabling proactive client support and timely