Remote Commercial Excellence Manager

Smurfit Westrock; Atlanta (GA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Global packaging company

Sustainability focus

Job summary

WestRock Company is seeking a Manager, Commercial Excellence for the Corrugated Division. The role blends strategic leadership with hands-on execution to advance commercial performance through analytics, pipeline governance, sales enablement, CRM ownership, and reporting.

You will partner with sales, marketing, operations, IT, and business leaders to translate business needs into actionable programs, tools, processes, and insights that drive growth and profitability across regions.

Qualifications

• Bachelor's degree or higher in business, analytics, marketing, finance, management, or related field.
• 5–8 years of progressive experience in commercial excellence, sales operations, commercial strategy, business analytics, marketing operations, or related disciplines.
• Experience supporting commercial organizations through reporting, analytics, CRM administration, process improvement, and sales enablement initiatives.
• Strong analytical capabilities with the ability to interpret complex data and communicate actionable business insights.
• Excellent communication, presentation, collaboration, and stakeholder management skills.

Responsibilities

• Partner with sales, marketing, operations, finance, and commercial leadership to align priorities and execute strategic initiatives.
• Lead commercial performance reporting, dashboards, scorecards, and business reviews that provide visibility into pipeline health, growth trends, seller performance, and key commercial metrics.
• Drive pipeline governance processes and CRM adoption to improve forecast reliability, opportunity management, and sales execution.
• Act as business owner for CRM and commercial systems, partnering with IT to implement enhancements, improve usability, and increase adoption.
• Develop actionable insights and recommendations by analyzing complex commercial data and translating findings into business actions.
• Support strategic planning, leadership presentations, and executive reviews with data-driven analysis and recommendations.
• Lead onboarding, training, coaching, and talent development initiatives that strengthen commercial capabilities and seller effectiveness.
• Identify performance gaps and partner with business leaders on improvement plans and capability-building programs.

Skills

Commercial acumen

Strategic thinking

Business partnership and influence

Change leadership

Project and program management

Executive communication

Coaching and talent development

Customer-centric perspective

Analytical thinking

Stakeholder management

Education

Bachelor's degree or higher in business/analytics related field

Tools

Power BI

Qlik Cloud

Alteryx

Microsoft Excel

CRM platforms

Reporting tools

Job description

WestRock Company is seeking a Manager, Commercial Excellence for the Corrugated Division. The role blends strategic leadership with hands-on execution to advance commercial performance through analytics, pipeline governance, sales enablement, CRM ownership, and reporting.

You will partner with sales, marketing, operations, IT, and business leaders to translate business needs into actionable programs, tools, processes, and insights that drive growth and profitability across regions.