Commercial Excellence Leader – Sales Ops & Analytics

Smurfit Westrock; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive training

Competitive salary

Job summary

Smurfit Westrock plc is seeking a Manager, Commercial Excellence for the Corrugated Division to drive analytics, governance, and sales enablement. You will lead reporting and CRM governance, partnering with sales, marketing, operations, IT, and leadership to improve forecast accuracy and win rates.

You will own data-driven insights, support strategic planning, and foster cross-functional collaboration while coaching teams to strengthen commercial capabilities in a fast-paced environment.

Qualifications

• Bachelor's degree preferred in business/analytics or related field.
• 5-8 years of progressive experience in commercial excellence, sales operations, or analytics.
• Experience supporting commercial organizations through reporting, analytics, CRM administration, and process improvement.
• Strong analytical capabilities to interpret complex data and deliver actionable insights.
• Advanced proficiency with Excel, Power BI, Qlik Cloud, Alteryx, CRM systems, and reporting tools.

Responsibilities

• Lead commercial performance reporting, dashboards, scorecards, and business reviews.
• Own pipeline governance processes and CRM adoption to improve forecast reliability.
• Act as business owner for CRM and commercial systems, coordinating with IT for enhancements.
• Develop actionable insights from complex data and translate findings into actions.
• Support strategic planning, leadership presentations, and executive reviews with data-driven analysis.
• Lead onboarding, training, and coaching to strengthen seller capabilities.

Skills

Analytical thinking

Stakeholder management

Communication

Project leadership

Education

Bachelor's degree in Business, Sales, Marketing, Finance, Management, Analytics, or related field

Tools

Power BI

Qlik Cloud

Excel

Alteryx

CRM platforms

Job description

Smurfit Westrock plc is seeking a Manager, Commercial Excellence for the Corrugated Division to drive analytics, governance, and sales enablement. You will lead reporting and CRM governance, partnering with sales, marketing, operations, IT, and leadership to improve forecast accuracy and win rates.

You will own data-driven insights, support strategic planning, and foster cross-functional collaboration while coaching teams to strengthen commercial capabilities in a fast-paced environment.