Remote Collections Specialist

Prog Leasing, LLC; Utah; Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Full Health Benefits (Medical/Dental/V

Vision/Life Insurance

Paid Parental Leave

Company Matched 401k

Paid Time Off & Holidays

Volunteer Hours

Employee Resource Groups

Employee Stock Purchase Program

Tuition Reimbursement

Charitable Gift Matching

Job summary

Progressive Leasing is hiring Remote Collections Representatives to support customers and collect on past-due accounts. This work-from-home role requires proximity within 60 miles of Draper, UT, and includes a 5-week virtual training period and varied shifts.

The compensation starts at $17.00 per hour plus a bonus, with a 5% increase for verified Spanish fluency. The company offers extensive benefits and a strong culture focused on excellence and customer service.

Qualifications

• Customer service experience with strong interpersonal skills.
• Excellent verbal and written communication abilities.
• Typing literacy and proficiency with multiple software applications.
• Phone experience in a customer service/call center environment.
• High school diploma or GED; must be 18+.
• AI-enabled tools are used and learning is encouraged.

Responsibilities

• Handle outbound and inbound calls to collect on past-due accounts.
• Provide top-tier support and service to customers.
• Maintain accurate call documentation and data entry.
• Work within remote/hybrid training schedule and policies.

Skills

Customer service

Verbal and written communication

Typing proficiency

Phone experience

Adaptability

Learning new tools

Education

High school diploma or GED

Tools

CRM software

Job description

Progressive Leasing is hiring Remote Collections Representatives to support customers and collect on past-due accounts. This work-from-home role requires proximity within 60 miles of Draper, UT, and includes a 5-week virtual training period and varied shifts.

The compensation starts at $17.00 per hour plus a bonus, with a 5% increase for verified Spanish fluency. The company offers extensive benefits and a strong culture focused on excellence and customer service.