Remote Collections Specialist

Talentify.io; United States; Remote; USD 39,000 - 75,000; Full time

Job summary

Talentify.io is seeking a Collections Specialist to join their team. This entry-level role involves resolving billing inquiries, customer communication, and supporting financial processes. Comprehensive training and remote work opportunities are available post-training. Competitive salary with structured increments and excellent benefits included.

Benefits

Comprehensive healthcare benefits

401(k) plan with company match

Paid time off

Weekends and most holidays off

Supportive training program with 9 weeks of paid training

Qualifications

• Minimum of one year of experience in first-party collections or relevant customer service.
• Ability to multitask effectively.
• Experience in a remote work environment preferred.

Responsibilities

• Resolve inbound and outbound calls using multiple applications.
• Address billing inquiries and resolve account issues.
• Negotiate payment arrangements and explain billing charges.

Skills

Proficient in multi-computer screen navigation

Strong negotiation skills

Basic typing

Math abilities

Problem-solving abilities

Strong communication skills

Verbal skills

Education

High school diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

• Salary up to $20.00 per hour after 24 weeks of employment, with incremental increases of $0.50 every 4 weeks until the maximum is reached
• Comprehensive healthcare benefits, 401(k) plan with company match, and paid time off
• Opportunity for remote work after 9 weeks of onsite training
• Weekends and most holidays off, promoting a healthy work-life balance
• Supportive training program with 9 weeks of paid training
  
  

Employer Industry: Security Services

Why Consider This Job Opportunity

• Salary up to $20.00 per hour after 24 weeks of employment, with incremental increases of $0.50 every 4 weeks until the maximum is reached
• Comprehensive healthcare benefits, 401(k) plan with company match, and paid time off
• Opportunity for remote work after 9 weeks of onsite training
• Weekends and most holidays off, promoting a healthy work-life balance
• Supportive training program with 9 weeks of paid training
  
  

What To Expect (Job Responsibilities)

• Resolve inbound and outbound calls using multiple applications and screens
• Address general billing inquiries and resolve account issues
• Negotiate payment arrangements and explain billing charges clearly
• Direct customers to appropriate teams for issues outside the scope of collections
• Meet compliance and quality assurance standards while achieving monthly goals
  
  

What Is Required (Qualifications)

• High school diploma or equivalent
• Minimum of one (1) year of experience in first-party collections or relevant customer service experience in a remote setting
• Proficient in multi-computer screen navigation and strong negotiation skills
• Basic typing, math, and problem-solving abilities
• Strong communication and verbal skills
  
  

How To Stand Out (Preferred Qualifications)

• Experience in car loan, financial, and credit card collections
• Ability to multitask effectively with multiple computer programs
• Previous experience in a remote work environment
  
  

#SecurityServices #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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