Collections Specialist

Insight Global; California (MO); Remote; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a Collections Specialist to join one of our large construction/rental companies in Southern California. This fully remote position requires experience in collections and customer service, focusing on reducing delinquency and managing customer inquiries efficiently. Ideal candidates should possess strong Microsoft Office skills and a customer-first mentality.

Benefits

Vision insurance

401(k)

Medical insurance

Qualifications

• Must have a HS Diploma.
• Experience in collections and credit is required.
• Comfortable with high volume customer interactions.

Responsibilities

• Responsible for reducing delinquency for assigned accounts.
• Contact customers regarding payment status and assist with invoices.
• Handle high volume incoming customer calls.

Skills

Collections and Credit experience

Microsoft Office knowledge

E-processing

Customer Service experience

Great phone presence

Comfortable with high volume

Education

HS Diploma

Bachelor's or Associates Degree

Job description

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Direct message the job poster from Insight Global

Insight Global is looking for Collections Specialist for one of our large construction/rental companies in the Southern California. This position is fully remote but the candidate must be located in the Southern California area. Day to day responsibilities include:

- Responsible for reducing delinquency for assigned accounts

- Contact customers regarding payment status

- Answering incoming customer calls -- high volume

- Assist with customers and profit centers to get disputed invoices resolved

- Assist general contractors for specific jobs and make arrangements for joint checks

- Update and amend customer maintenance information

- Perform other duties as assigned by Credit Supervisor

REQUIRED SKILLS AND EXPERIENCE

- HS Diploma

- Collections and Credit experience

- Microsoft Office knowledge MUST

- E-processing, E-filing

- Comfortable with high volume

- Great phone presence

- Customer Service experience

- Construction office experience

NICE TO HAVE SKILLS AND EXPERIENCE

- Rental Industry Experience

- Construction Experience

- Bachelor's or Associates Degree

- Lien Release knowledge

- Notice to Owner (NTO) knowledge

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing

• Industries

  Equipment Rental Services

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Inferred from the description for this job

Vision insurance

401(k)

Medical insurance

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