Remote: Collections and Deductions Analyst

IntePros; United States; Remote; USD 45,000 - 70,000; Full time

Job summary

IntePros is seeking a Remote Collections and Deductions Analyst for a global pharmaceutical services client. The ideal candidate will possess extensive experience managing large customer portfolios and resolving account discrepancies efficiently in a fast-paced environment. Responsibilities include reconciling disputes, analyzing account balances, and ensuring compliance with financial regulations.

Qualifications

• 5+ years experience in A/R dispute resolution in large organizations.
• Experience managing high-value customer portfolios ($200MM+).
• Knowledge of GAAP and SOX compliance.

Responsibilities

• Research and reconcile customer disputes and accounts.
• Analyze customer account balances using SAP.
• Generate monthly/ad hoc reports for stakeholders.

Skills

Analytical Skills

Communication Skills

Time Management

Education

Bachelor’s in Accounting, Finance, or related field

Tools

SAP

Excel

Job description

Remote: Collections and Deductions Analyst

Remote: Collections and Deductions Analyst

We are seeking a highly experienced Collections and Deductions Analyst to join global pharmaceutical services client. This role requires a professional with a long-term, stable work history and a proven ability to manage large customer portfolios exceeding $200MM. The successful candidate will bring a detail-oriented mindset, strong analytical skills, and a passion for resolving customer account discrepancies in a fast-paced, high-volume environment.

Responsibilities

• Research and reconcile customer disputes, credits, invoices, and contracts
• Analyze customer account balances using SAP and third-party systems
• Perform root cause analysis on recurring issues
• Track, evaluate, and resolve short-payments and invalid claims
• Research cash application discrepancies using bank statements
• Perform offsetting adjustments for accurate account statements
• Evaluate accounts for bad debt, refund eligibility, and credit risk
• Manage credit exposure and recommend account holds/releases
• Contact customers to resolve open issues and secure payments
• Partner with Sales, Logistics, and Operations to manage account risk
• Provide internal guidance on financial issues impacting account status
• Generate monthly/ad hoc reports for key stakeholders
• Ensure compliance with GAAP, SOX, and internal policies
• Support audits and prepare documentation for collections or agency placements
• Recommend and execute write-offs for uncollectable balances
  
  

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field (Associate’s degree acceptable with strong experience)
• Minimum 5 years of A/R dispute resolution in large organizations
• At least 5 years of experience with cash application research and vendor portals
• Demonstrated experience in SAP or similar large-scale ERP system (Oracle, etc.)
• Advanced Excel skills required: Pivot Tables, VLOOKUPs, complex formulas
• Strong understanding of GAAP and SOX compliance
• Proven ability to work independently and as part of a global team
• Experience working cross-functionally across multiple departments
• Excellent analytical, communication, and time management skills
• Demonstrates long-term tenure in previous roles
• Experience managing high-value customer portfolios ($200MM+)
• Comfortable working in a high-volume environment requiring fast, autonomous decision-making
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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