REMOTE--Collections & Deductions Specialist

IntePros; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

An established industry player is seeking a Collections & Deductions Specialist to join their remote team. This role involves researching and reconciling customer disputes, payments, and invoices to maintain accurate accounts receivable balances. You will analyze high volumes of data using SAP and collaborate with various departments to mitigate credit risks. The ideal candidate will have a strong background in accounts receivable, advanced Excel skills, and a deep understanding of GAAP and SOX compliance. If you're looking to make a significant impact in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 5+ years of A/R experience with ERP systems like SAP or Oracle.
• Strong knowledge of GAAP and SOX compliance.

Responsibilities

• Monitor and analyze customer disputed invoices and short-payments daily.
• Communicate with customers to secure overdue payments and resolve issues.

Skills

Dispute Resolution

Cash Application

Advanced Excel Skills

Data Analysis

Education

Bachelor's Degree in Business

Degree in Accounting

Tools

SAP

Oracle

Job description

REMOTE--Collections & Deductions Specialist

This role, offered by IntePros, involves researching and reconciling customer disputes, payments, credits, invoices, and contracts to ensure accurate account receivable balances and facilitate payment recovery. The position requires analyzing high volumes of data using SAP and other systems, with minimal supervision.

Responsibilities:

1. Monitor and analyze customer disputed invoices and short-payments daily.
2. Analyze customer accounts based on purchase history, payment behavior, and credit limits.
3. Evaluate and manage past due accounts to mitigate credit risk.
4. Assess creditworthiness and decide on account holds or releases.
5. Research cash application issues on customer accounts.
6. Evaluate aged receivables for potential write-offs and refunds.
7. Perform adjustments to ensure accurate account balances.
8. Communicate with customers to secure overdue payments and resolve issues.
9. Coordinate with sales, logistics, and other departments regarding account risks and disputes.
10. Generate and present reports to stakeholders.

Systems:

• Manage customer discounts, allowances, and deductions in SAP.
• Track deduction issues until resolution.
• Research cash applications from bank statements.

Compliance:

• Follow SOPs and generate credit memos to resolve disputes.
• Ensure adherence to GAAP, SOX, and company policies.
• Support audits and prepare accounts for collections or third-party activities.
• Negotiate payment plans and recommend write-offs for uncollectible balances.

Requirements:

• Four-year degree in business, accounting, or related field; Bachelor's preferred.
• At least 5 years of A/R experience with ERP systems like SAP or Oracle.
• Experience in dispute resolution, cash application, and working with cross-functional teams.
• Advanced Excel skills.
• Knowledge of GAAP and SOX compliance in a public company environment.