Remote Collection Specialist

BCA Financial Services, Inc.; United States; Remote; Full time

Job summary

BCA Financial Services, Inc. is seeking a full-time Collections Specialist for a remote position. The role involves providing excellent customer service, assisting with account resolutions, and managing high call volumes. Ideal candidates thrive in fast-paced environments and are detail-oriented. Competitive compensation at $17 per hour plus monthly bonuses is offered, along with comprehensive benefits including medical and 401k.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Paid holidays

Qualifications

• Detail-oriented with exceptional customer service skills.
• Ability to handle high volumes of calls and meet metrics.

Responsibilities

• Provide exceptional customer service while recording patient information.
• Assist with account resolution and establish payment arrangements.
• Handle inbound and outbound calls.

Skills

Customer Service

Problem Solving

Job description

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REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded for your hard work and performance, apply today!

Compensation & Benefits We Offer

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via ethernet (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided.

BCA Financial Services, Inc. is an Equal Opportunity Employer

Keywords: customer service, healthcare, remote collections, patient account, medical billing, call center, remote work, virtual collections, healthcare collections, patient financial, credit, accounts receivable, AR, billing, medical collections.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance