Credit Collections Specialist

Acro Service Corp; California (MO); Remote; Full time

Job summary

A leading company is seeking a Senior Administrator for Customer Service to support device management and customer interactions. This remote position requires fluency in French and excellent organizational skills. The role involves managing orders, invoicing, and asset tracking while ensuring compliance with procedures. Candidates should have strong communication abilities and proficiency in Microsoft Office applications. A Bachelor's degree is preferred, but relevant experience can substitute.

Qualifications

• 0-4 years of experience; 5+ years can substitute for a degree.
• Proficiency in ERP systems is a plus.

Responsibilities

• Manage Oracle transactions related to Capital Equipment Contracts.
• Process orders for serialized monitoring equipment and spare parts.
• Ensure timely invoicing and manage device returns.

Skills

Fluency in French

Excellent verbal and written communication

Organizational skills

Interpersonal skills

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

This range is provided by Acro Service Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $25.00/hr

Direct message the job poster from Acro Service Corp

Job Title: Senior Administrator (Customer Service - Device & Parts)

Location: Remote

Duration: 12 Months (Temp to Perm)

Pay Rate: $25/hr on W2

Note: Please send your updated resume if you want to get submitted

Position Summary

The Senior Customer Service Device Administrator supports the Canada device capital business and both internal and external customers with all aspects of ordering, invoicing, and asset management tracking. Due to the complexities with multiple versions and safety software, all aspects of this position require strict compliance to procedures and the utmost attention to detail.

Responsibilities include managing Oracle transactions related to Capital Equipment Contracts, understanding and using the Model N contracting system, processing orders for serialized monitoring equipment, spare parts, and invasive monitoring equipment, maintaining serialized device tracking in Oracle, coordinating with the Device Inventory Specialist, ensuring timely invoicing, managing device returns, providing asset management reports, handling credits and replacements, updating customer warranties, and supporting departmental training.

Fluency in French is required (French Canadian a plus). Excellent verbal and written communication skills in both English and French are essential. The role demands excellent organizational and interpersonal skills, the ability to multitask in a fast-paced environment, high attention to detail, proficiency in Excel, Word, and Outlook, and general process knowledge of interacting departments. A Bachelor’s degree is preferred with 0-4 years of experience; 5+ years of industry experience can substitute for a degree. ERP experience is a plus.

Seniority level

• Associate

Employment type

• Contract

Job function

• Customer Service

Industries

• Hospitals and Health Care

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