Remote Collection Specialist

BCA Financial Services, Inc.; Houston (TX); Remote; USD 32,000 - 40,000; Full time

Job summary

BCA Financial Services, Inc. is actively hiring Collections Specialists for a remote role. This position requires individuals who excel in customer service and can manage high call volumes efficiently. The company offers $17 per hour, with additional monthly bonuses, alongside comprehensive benefits including medical and 401k. Join a diverse and performance-driven team committed to making a difference.

Benefits

401k with company match

Medical, Dental, and Vision insurance

Paid time off and holidays

Qualifications

• Detail-oriented and solution-driven target individuals.
• Exceptional customer service skills required.
• Experience with high volume calls is advantageous.

Responsibilities

• Provide exceptional customer service and record patient information.
• Assist with account resolution and establish payment arrangements.
• Handle high call volumes and meet individual metrics.

Skills

Customer service

Communication

Problem-solving

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded for your performance, apply today!

Compensation & Benefits:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and holidays

Responsibilities of the Collections Specialist:

• Provide exceptional customer service to patients and accurately record their information.
• Assist with account resolution by communicating account details, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from Home Requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to connect via 50 ft. Ethernet cable (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements before training begins.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment needed will be provided.

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status.

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