Remote Colleague Technical Consultant

Ellucian Company L.P.; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health coverage

Flexible time off

401k with match

Parental Leave

Telemedicine

Wellness programs

Job summary

Ellucian is seeking a talented Colleague Consultant to provide hands-on, post-implementation guidance and support for Colleague customers. You will build strong client relationships, troubleshoot operational issues, and help customers maximize value from Ellucian solutions.

Strong Colleague knowledge, system administration, and upgrade experience are required, with familiarity in Ethos Integration, ILP, and DataConnect. This remote-friendly role may involve travel as needed.

Qualifications

• 3-5 years of Ellucian product technical experience in a customer-facing role.
• Hands-on experience patching and upgrading Colleague; system administration.
• Experience with SSO configurations (CAS & SAML2) and Ellucian Ethos Integration.
• Knowledge of UniData, SQL Server DB administration, and scripting.
• Familiarity with ILP, DataConnect, and related Ellucian tools.

Responsibilities

• Meet weekly with customers to understand goals and challenges.
• Guide deployment of changes and new functionality in Colleague.
• Help modernize business processes and troubleshoot operational issues.
• Proactive communications about new functionality or defects.
• Conduct knowledge sharing sessions to support customers.
• Promote Ellucian resources like Solution Center and product docs.

Skills

Colleague knowledge

Customer-facing

SQL / T-SQL

SSO CAS SAML2

Ethos Integration

UniData administration

Colleague architecture

Shell scripting

Cloud / AWS basics

Project / team leadership

Tools

Ellucian Colleague

Ethos Integration

ILP

DataConnect

Microsoft SQL Server

Entrinsik Informer

SAP Business Objects

Ellucian Analytics

Ellucian Workflow

Ellucian CRM Recruit/Microsoft Dynamics

Job description

Ellucian is seeking a talented Colleague Consultant to provide hands-on, post-implementation guidance and support for Colleague customers. You will build strong client relationships, troubleshoot operational issues, and help customers maximize value from Ellucian solutions.

Strong Colleague knowledge, system administration, and upgrade experience are required, with familiarity in Ethos Integration, ILP, and DataConnect. This remote-friendly role may involve travel as needed.