Remote Clinical Response Clinician – Crisis & Care

Lucethealth; United States; À distance; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with match

Remote work flexibility

Professional development

Résumé du poste

Lucet seeks a Clinical Response Clinician to deliver clinical customer service and utilization management for members and providers. You will complete authorizations, support crisis calls, and coordinate referrals while maintaining thorough documentation.

Remote, full-time role in the United States. Requires a current state license as a mental health practitioner and strong communication, organizational, and collaboration skills. Role may support a federal contract; background checks apply.

Qualifications

• Must hold a current, unrestricted license or certification as a mental health practitioner in the state of practice.
• Minimum two years of direct clinical care experience in psychiatric or chemical dependency settings.
• Excellent written and verbal communication and strong organizational skills.
• Ability to document simultaneously while taking information over the phone.

Responsabilités

• Provide clinical customer service and utilization management support for members, families, and providers.
• Process authorization requests and support crisis calls and referrals to behavioral health and community resources.
• Support care transitions, discharge planning, and routine inquiries with accurate documentation.
• Collaborate with clinical and customer service teams to ensure high-quality member support and benefits education.
• Maintain compliance with policies, regulatory requirements, and licensure renewal.

Connaissances

Written communication

Verbal communication

Clinical skills

Outlook/Word

Phone documentation

Formation

Current state license / certification (mental health practitioner)

Outils

Outlook

Word

Description du poste

Lucet seeks a Clinical Response Clinician to deliver clinical customer service and utilization management for members and providers. You will complete authorizations, support crisis calls, and coordinate referrals while maintaining thorough documentation.

Remote, full-time role in the United States. Requires a current state license as a mental health practitioner and strong communication, organizational, and collaboration skills. Role may support a federal contract; background checks apply.