Remote Clinical Programs Specialist - Vendor & Ops

Judi Health, LLC; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

Judi Health, LLC is seeking a Clinical Programs Specialist to provide operational and administrative support for clinical programs and vendor partnerships. You will coordinate reporting, invoices, drug list maintenance, and program workflows under leadership guidance.

This role ensures compliance with contractual, regulatory, and organizational requirements, delivering timely, high-quality support to clients and members in a remote US setting.

Qualifications

• Active, unrestricted health care license as above.
• 1+ years in a health plan or related healthcare environment.
• Experience supporting clinical program processes and stakeholder coordination.
• Ability to balance multiple complex projects with minimal direction.
• Strong oral, written, interpersonal, problem-solving, facilitation, and organizational skills.
• Designated secure remote workspace and reliable internet connectivity.

Responsibilities

• Supports administration and operational activities for assigned clinical programs involving clinical vendor partners.
• Maintains program workflows, standard operating procedures, job aids, process maps, reference materials, and other operational documentation.
• Monitors shared inboxes, work queues, pending activities, recurring deliverables, and escalations to support timely follow-up and continuity of program operations.
• Documents vendor program activities, decisions, issues, interventions, and follow-up actions in applicable systems and tracking tools.
• Supports the monitoring of vendor service-level commitments, reporting schedules, and required deliverables; escalates delays or performance concerns.
• Coordinates resolution of program inquiries and escalations while promoting a positive stakeholder and member experience.
• Supports vendor invoicing and reporting, client implementations, reporting requirements, claims monitoring, issue resolution, and ongoing vendor program maintenance.
• Collaborates with internal and external stakeholders to ensure effective communication, coordination, a satisfactory client experience, and continuity of member care.

Skills

Pharmacy license

Healthcare operations

Stakeholder coordination

Project management

Communication skills

Remote-work setup

Education

Healthcare license (Pharmacy tech / LPN / CMA)

Tools

Confluence

Jira

Tableau

Salesforce

Job description

Judi Health, LLC is seeking a Clinical Programs Specialist to provide operational and administrative support for clinical programs and vendor partnerships. You will coordinate reporting, invoices, drug list maintenance, and program workflows under leadership guidance.

This role ensures compliance with contractual, regulatory, and organizational requirements, delivering timely, high-quality support to clients and members in a remote US setting.