Remote Clinical Pharmacist: Patient Care & Outcomes

UnitedHealthcare

Houston (TX)

Hybrid

USD 92,000 - 164,000

Full time

4 days ago

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Job summary

UnitedHealthcare is seeking a Clinical Pharmacist to perform live telephonic outreach to Medicare members, improving medication adherence and drug utilization. The role allows remote work from Houston with in-office presence during initial training; strong collaboration with CAHPs and providers is expected.

The position requires a Texas license, a PharmD or BS in Pharmacy, and 3+ years of pharmacist and patient consultation experience.

Qualifications

Bachelor's degree in Pharmacy required.
Current and unrestricted Pharmacist license in Texas.
3+ years as a licensed pharmacist.
3+ years of patient consultation experience.
Beginner level proficiency with MS Office and Windows.

Responsibilities

Perform telephonic outreach to improve health quality outcomes.
Optimize pharmacy therapy via telephonic engagement with providers and pharmacies.
Oversee pharmacy projects from inception to completion.
Provide responses to drug information requests.
Assess and interpret customer needs and requirements.
Identify solutions to non-standard requests and problems.
Coach, provide feedback, and guide others.
Roles will improve CAHPs member experience results as measured by CAHPs scores which contribute to over 35% of Star Rating and Medication Adherence at 14%.
Outbound calls to CAHPs detractors and Med Adh Members to improve member experience and reduce barriers to adherence drugs.
Document and track member engagement.