Remote Clinical Operations Manager, PODs

SCAN Group; Portland (OR); Remote; USD 106,000 - 152,000; Full time

Benefits offered by this job

Annual bonus program

Wellness program

PTO and holidays

401(k) with employer match

Tuition reimbursement

Mostly remote work

Job summary

SCAN Group in Portland, OR is seeking a Manager, Clinical Operations to oversee daily POD operations, optimize processes with central teams, and ensure high-quality patient care in alignment with SCAN's goals.

The role focuses on POD management, program design, and performance analytics with a strong emphasis on remote leadership and compliance. Ideal for leaders experienced in CMS-related care management and mobile delivery models.

Qualifications

• Experience with Model of Care and Care Management requirements, including CMS audit experience.
• Experience with mobile care delivery operations.
• Experience with managed care.
• Manager level interpersonal, management and communication skills.
• Strong diligence, data-driven decision maker.
• Demonstrated leadership and management skills.
• Strong skills in remote team management.

Responsibilities

• POD Process Implementation and Infrastructure Maintenance: Implement and maintain the infrastructure that supports daily POD operations, aligning with SCAN's strategic initiatives, vision, and goals.
• Healthcare Initiatives and Program Management: Design, implement, and manage new healthcare initiatives and programs to enhance capabilities of the integrated care delivery program within PODs.
• Performance Monitoring and Analysis: Monitor POD performance metrics (ADK, visits per day, open notes, notifications, documentation, RAF scoring) and drive improvements.
• Communication and Collaboration: Conduct regular touchpoints with the APC manager and Medical Director to review POD performance metrics and address issues.
• Patient Engagement and Quality Care Delivery: Perform in-person rounding at POD communities and engage with APCs to ensure quality care.
• Team and Vendor Management: Recruit, onboard, manage, and coach teams; manage regional vendor relationships.
• Operational Efficiency and Compliance: Update POD operations workflows to optimize efficiency and ensure regulatory compliance.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Education

Bachelor's or Master's degree in healthcare or business-related field

Job description

SCAN Group in Portland, OR is seeking a Manager, Clinical Operations to oversee daily POD operations, optimize processes with central teams, and ensure high-quality patient care in alignment with SCAN's goals.

The role focuses on POD management, program design, and performance analytics with a strong emphasis on remote leadership and compliance. Ideal for leaders experienced in CMS-related care management and mobile delivery models.