Remote Clinical Operations Analyst — Data-Driven Impact

Liberty Dental Plan; United States; Remote; USD 75,000 - 88,000; Full time

Benefits offered by this job

Remote or hybrid work options

Competitive pay structure

Excellent medical insurance

401(k) retirement benefits

Vision insurance

Employee assistance program

Job summary

Liberty Dental Plan hires a Clinical Operations Analyst to translate clinical and operational data into actionable insights that drive improvements in workflows and performance remotely. You will collaborate with clinicians and leaders to develop reports, monitor KPIs, and support strategic initiatives while contributing to standardized processes.

The role emphasizes UAT involvement, data accuracy, and presenting findings to executive stakeholders, with a focus on operational excellence in a

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience.
• Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment.
• Knowledge of State Medicaid programs.
• Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to exercise independent judgment and influence stakeholders without direct authority.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
• Strong critical thinking and problem-solving abilities.

Responsibilities

• Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement.
• Develop and deliver routine and ad hoc reports for clinical leadership.
• Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making.
• Review data for accuracy and help ensure reporting integrity and reliability.
• Prepare executive-level presentations, project updates, and stakeholder communications.
• Provide recommendations that support organizational and clinical objectives.
• Evaluate clinical workflows and operational processes to identify efficiency improvements.
• Support implementation of new processes, tools, and operational initiatives.
• Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations.
• Assess system effectiveness and recommend process or workflow improvements.
• Document and maintain standardized procedures, workflows, and best practices.
• Create and update documentation that supports onboarding, training, and operational excellence.
• Coordinate initiatives, monitor progress, and identify potential risks or delays.
• Recommend solutions and mitigation strategies to support successful project outcomes.
• Facilitate meetings, project discussions, and regular stakeholder touchpoints.
• Serve as a liaison between clinical teams and operational leadership.
• Provide consultative support and guidance to clinicians and business partners.
• Foster collaboration across departments to ensure alignment on goals and initiatives.

Skills

Analytical skills

Data interpretation

Microsoft Excel

PowerPoint

Word

Communication skills

Independent judgment

Organizational skills

Problem solving

Education

Bachelor's degree in Healthcare Administration/Business Administration/related field

Job description

Liberty Dental Plan hires a Clinical Operations Analyst to translate clinical and operational data into actionable insights that drive improvements in workflows and performance remotely. You will collaborate with clinicians and leaders to develop reports, monitor KPIs, and support strategic initiatives while contributing to standardized processes.

The role emphasizes UAT involvement, data accuracy, and presenting findings to executive stakeholders, with a focus on operational excellence in a