Clinical Operations Analyst
Liberty Dental Plan
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Benefits offered by this job
Job summary
Liberty Dental Plan hires a Clinical Operations Analyst to translate clinical and operational data into actionable insights that drive improvements in workflows and performance remotely. You will collaborate with clinicians and leaders to develop reports, monitor KPIs, and support strategic initiatives while contributing to standardized processes.
The role emphasizes UAT involvement, data accuracy, and presenting findings to executive stakeholders, with a focus on operational excellence in a
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience.
- Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment.
- Knowledge of State Medicaid programs.
- Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Ability to exercise independent judgment and influence stakeholders without direct authority.
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
- Strong critical thinking and problem-solving abilities.
Responsibilities
- Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement.
- Develop and deliver routine and ad hoc reports for clinical leadership.
- Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making.
- Review data for accuracy and help ensure reporting integrity and reliability.
- Prepare executive-level presentations, project updates, and stakeholder communications.
- Provide recommendations that support organizational and clinical objectives.
- Evaluate clinical workflows and operational processes to identify efficiency improvements.
- Support implementation of new processes, tools, and operational initiatives.
- Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations.
- Assess system effectiveness and recommend process or workflow improvements.
- Document and maintain standardized procedures, workflows, and best practices.
- Create and update documentation that supports onboarding, training, and operational excellence.
- Coordinate initiatives, monitor progress, and identify potential risks or delays.
- Recommend solutions and mitigation strategies to support successful project outcomes.
- Facilitate meetings, project discussions, and regular stakeholder touchpoints.
- Serve as a liaison between clinical teams and operational leadership.
- Provide consultative support and guidance to clinicians and business partners.
- Foster collaboration across departments to ensure alignment on goals and initiatives.
Skills
Education
Job description
Job Location: All States (Remote) - OK
Clinical Operations Analyst (Remote)
Turn data into meaningful action and help drive clinical excellence across a growing healthcare organization.
Liberty Dental Plan is seeking a highly analytical, collaborative, and solutions-oriented Clinical Operations Analyst to help optimize clinical operations, improve workflows, and support strategic decision-making. This role offers the opportunity to work closely with clinical leaders and cross-functional partners to enhance operational performance through data insights, process improvement, and project coordination.
If you enjoy solving complex problems, creating impactful reports and presentations, and influencing positive change through data-driven recommendations, we'd love to hear from you.
The Clinical Operations Analyst plays a critical role in supporting and enhancing clinical operations by analyzing data, coordinating initiatives, improving processes, and facilitating communication across teams. This position partners closely with clinicians, operational leaders, and cross-functional departments to identify opportunities for improvement, support strategic initiatives, and provide leadership with meaningful insights that drive business decisions.
This is a full-time remote position.
- Analyze clinical and operational data to identify trends, findings, risks, and opportunities for improvement.
- Develop and deliver routine and ad hoc reports for clinical leadership.
- Track key performance indicators (KPIs) and provide actionable insights that support data-driven decision-making.
- Review data for accuracy and help ensure reporting integrity and reliability.
- Prepare executive-level presentations, project updates, and stakeholder communications.
- Provide recommendations that support organizational and clinical objectives.
- Evaluate clinical workflows and operational processes to identify efficiency improvements.
- Support implementation of new processes, tools, and operational initiatives.
- Participate in User Acceptance Testing (UAT) and validation activities for clinical system enhancements and implementations.
- Assess system effectiveness and recommend process or workflow improvements.
- Document and maintain standardized procedures, workflows, and best practices.
- Create and update documentation that supports onboarding, training, and operational excellence.
- Coordinate initiatives, monitor progress, and identify potential risks or delays.
- Recommend solutions and mitigation strategies to support successful project outcomes.
- Facilitate meetings, project discussions, and regular stakeholder touchpoints.
- Serve as a liaison between clinical teams and operational leadership.
- Provide consultative support and guidance to clinicians and business partners.
- Foster collaboration across departments to ensure alignment on goals and initiatives.
- Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience.
- Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment.
- Knowledge of State Medicaid programs.
- Strong analytical skills with the ability to interpret data and identify trends, opportunities, and areas for improvement.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills.
- Ability to exercise independent judgment and influence stakeholders without direct authority.
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
- Strong critical thinking and problem-solving abilities.
- Dental industry experience.
- Knowledge of CDT dental procedure codes.
- Experience creating presentations for executive and senior leadership audiences.
- Project management experience.
- Experience supporting clinical operations or healthcare process improvement initiatives.
- You are self-motivated and comfortable working independently.
- You thrive in collaborative, cross-functional environments.
- You can effectively communicate with leadership, clinicians, and business partners.
- You are detail-oriented and committed to operational excellence.
- You have the ability to transform data into clear, actionable business recommendations.
- You proactively identify opportunities and take initiative without waiting for direction.
At Liberty Dental Plan, you'll have the opportunity to contribute to meaningful initiatives that support clinical quality, operational efficiency, and improved healthcare outcomes. You'll partner with leaders across the organization, gain visibility into strategic initiatives, and play an important role in driving data-informed decisions that make a lasting impact.
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
- Competitive pay structure and savings optionsto help you reach your financial goals.
- Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
- Affordable medical insurance,with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
- 100% employer-paid dental coveragefor employees and eligible dependents.
- Vision insurancewith low-cost premiums for employee-only coverage and dependents.
- Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
- Flexible Spending Accountsfor healthcare and dependent care expenses.
- Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
- Long-term disability coverage.
- Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
- Employee Assistance Program (EAP)to support mental health and well-being.
- Generous vacation and sick leavepolicies, with the ability to roll over unused time.
- 10 paid company holidays.
- Tuition reimbursementfor eligible educational expenses.
- Remote or hybrid work optionsavailable for various positions.
In the spirit of pay transparency, the base salary range for this position is$75,000 - $88,000 salary,not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
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