Remote Client Support Specialist — Structured Schedule

Priority Dispatch Corp.; Cockeysville, Northern (MD, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Client Support Specialist for a remote, structured schedule. You will manage a full client caseload, coordinating evaluations, follow-ups, and documentation while maintaining precise notes and high-quality communication with clients, SAPs, and employers.

The role requires fast, organized work, attention to detail, and the ability to hit metrics in a high-volume environment. A distraction-free home office is essential for success.

Qualifications

• Exceptional attention to detail required.
• Excellent listening notes and accurate information delivery.
• Thinks several steps ahead to decide best action.
• Seeks clear understanding of client needs and outcomes.
• Strong communication with clients and colleagues.

Responsibilities

• Manage 30–45 active cases from intake to completion.
• Coordinate evaluations, treatment, follow-ups, and documentation.
• Communicate with clients, SAPs, and employers.
• Maintain accurate notes and records; stay on track with proactive problem-solving.

Skills

Attention to detail

Active listening

Multitasking

Communication skills

Typing

Problem solving

Job description

Priority Dispatch Corp. is seeking a Client Support Specialist for a remote, structured schedule. You will manage a full client caseload, coordinating evaluations, follow-ups, and documentation while maintaining precise notes and high-quality communication with clients, SAPs, and employers.

The role requires fast, organized work, attention to detail, and the ability to hit metrics in a high-volume environment. A distraction-free home office is essential for success.