Remote Client Support & Scheduling Coordinator

Dream Trips Hn; United States; Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote position

Flexible scheduling options

Training provided

Supportive team environment

Professional growth opportunities

Job summary

Dream Trips Hn is seeking motivated, customer-focused individuals for a remote role where you will assist clients with inquiries, coordinate personalized travel arrangements, manage online requests, and support the booking and scheduling process.

The ideal candidate is organized, professional, detail-oriented, and comfortable communicating through phone, email, and online platforms, with strong communication and customer service skills, the ability to multitask, and a proactive, self-motivated

Qualifications

• Experience in customer service or client support.
• Proficient in using email, phone, and online chat platforms.
• Ability to multitask and stay organized.
• Self-motivated with a professional attitude.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries and provide support.
• Assist with scheduling, reservations, and coordination tasks.
• Maintain accurate records and documentation.
• Research options based on client preferences and needs.
• Communicate updates, confirmations, and important information.
• Provide a positive and professional customer experience.
• Follow company guidelines and training procedures.

Skills

Strong communication

Customer service

Multitasking

Professional telephone etiquette

Reliable internet

Job description

Dream Trips Hn is seeking motivated, customer-focused individuals for a remote role where you will assist clients with inquiries, coordinate personalized travel arrangements, manage online requests, and support the booking and scheduling process.

The ideal candidate is organized, professional, detail-oriented, and comfortable communicating through phone, email, and online platforms, with strong communication and customer service skills, the ability to multitask, and a proactive, self-motivated