Remote Client Support & Scheduling Coordinator

Premier Destination Group; Los Angeles (CA); Remote; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Flexible remote work environment

Onboarding and support

Growth opportunities based on perf.

Collaborative team environment

Zusammenfassung

Premier Destination Group is seeking a dependable Customer Support Coordinator to provide client assistance, manage requests, and help coordinate scheduling in a remote environment. This role emphasizes communication, organization, and delivering a positive client experience.

You will work independently using digital tools, respond to inquiries, maintain client records, and collaborate with internal teams to ensure a smooth experience.

Qualifikationen

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Aufgaben

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Kenntnisse

Strong written and verbal comms

Organizational skills

Attention to detail

Online systems proficiency

Remote task management

Customer service experience

Jobbeschreibung

Premier Destination Group is seeking a dependable Customer Support Coordinator to provide client assistance, manage requests, and help coordinate scheduling in a remote environment. This role emphasizes communication, organization, and delivering a positive client experience.

You will work independently using digital tools, respond to inquiries, maintain client records, and collaborate with internal teams to ensure a smooth experience.