Remote Client Support Coordinator

Traveling with Mchaila; Alabama; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

100% remote

Structured training

Growth opportunities

Supportive team

Job summary

Traveling with Mchaila is seeking a reliable and detail-oriented Customer Support Coordinator for a fully remote role. You will assist with client communication, coordinate service requests, and ensure a smooth, well-organized experience from start to finish.

In this role you’ll respond to inquiries, gather information, and coordinate scheduling while maintaining accurate records in internal systems. The ideal candidate is proactive, dependable, and comfortable working independently in a remote

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Detail-oriented with strong follow-through.
• Comfortable using online systems and digital tools.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Coordinate service requests, scheduling, and confirmations.
• Gather and organize client information to ensure accuracy.
• Track requests and follow up on outstanding items.
• Maintain accurate records within internal systems and digital tools.
• Communicate updates clearly to ensure clients remain informed.

Skills

Communication skills

Customer service

Organization

Time management

Attention to detail

Remote work

Tools

CRM software

Scheduling tools

Job description

Traveling with Mchaila is seeking a reliable and detail-oriented Customer Support Coordinator for a fully remote role. You will assist with client communication, coordinate service requests, and ensure a smooth, well-organized experience from start to finish.

In this role you’ll respond to inquiries, gather information, and coordinate scheduling while maintaining accurate records in internal systems. The ideal candidate is proactive, dependable, and comfortable working independently in a remote