Remote Client Support Specialist (Advisor-Led)

Traveling with Mchaila; Salt Lake City (UT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Training provided

Growth opportunities

Job summary

Traveling with Mchaila is seeking a Customer Service Representative to support clients through a dedicated advisor‑led service model. You will guide customers, coordinate details, and ensure a smooth, organized experience from start to finish.

This fully remote role collaborates with assigned advisors to handle inquiries, scheduling, confirmations, and follow‑ups while maintaining accurate client records and clear communication.

Qualifications

• Strong communication and customer service skills.
• Attention to detail and comfort working remotely.
• Reliable, professional, and tech‑comfortable.

Responsibilities

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow‑ups
• Maintain clear communication and accurate client records

Skills

Strong communication

Attention to detail

Tech‑savvy

Job description

Traveling with Mchaila is seeking a Customer Service Representative to support clients through a dedicated advisor‑led service model. You will guide customers, coordinate details, and ensure a smooth, organized experience from start to finish.

This fully remote role collaborates with assigned advisors to handle inquiries, scheduling, confirmations, and follow‑ups while maintaining accurate client records and clear communication.