Remote Client Success Specialist (Independent Contractor)

Start My Business Inc.; United States; A distancia; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Start My Business Inc. is seeking a remote client onboarding and support specialist to guide new owners through the setup of LLCs, S-Corps, trusts, and more. You will greet clients by phone, email or chat and explain the next steps in plain terms.

You will answer questions, keep dashboards up to date, and route technical questions to the right team, then follow up until resolved. This is a 1099, pay-by-hour or by-assignment role with flexible hours.

Formación

• Clear, confident phone voice; you’ll record a short sales-script sample.
• Strong written communication by email, text and chat.
• Reliable internet, a computer, and a work phone.
• Authorized to work in the United States.

Responsabilidades

• Welcome new clients, collect intake details and explain the next steps in plain words.
• Answer questions by phone, email and chat, and keep each client's dashboard up to date.
• Hand technical questions to the right team and follow up until they are answered.

Conocimientos

Phone communication

Written communication

Tech readiness

Descripción del empleo

Start My Business Inc. is seeking a remote client onboarding and support specialist to guide new owners through the setup of LLCs, S-Corps, trusts, and more. You will greet clients by phone, email or chat and explain the next steps in plain terms.

You will answer questions, keep dashboards up to date, and route technical questions to the right team, then follow up until resolved. This is a 1099, pay-by-hour or by-assignment role with flexible hours.