Remote Client Success Associate — Health Benefits

Taleo; Draper (UT); Remote; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity plan

401k program

Incentives

Job summary

UnitedHealth Group is seeking an Associate Account Manager in Client Services to act as the primary contact for daily client activity and operational needs such as eligibility, claims, plan setup, report requests, and inquiries. The role focuses on service satisfaction and renewal retention while supporting strategic client planning.

The position offers remote work within the United States and requires a Bachelor's degree plus 2+ years in account management, including benefits or HSA

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2+ years of account management experience with at least 2 years in Benefits or Health Savings Account Administration.
• Proficiency with Microsoft Office tools.

Responsibilities

• Serve as primary contact for daily client activity and operational needs.
• Provide status updates, metrics, and service level reporting to clients.
• Manage contract renewals, fee negotiations, and upsell opportunities.

Skills

Verbal communication

Written communication

Cross-functional collaboration

Project management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking an Associate Account Manager in Client Services to act as the primary contact for daily client activity and operational needs such as eligibility, claims, plan setup, report requests, and inquiries. The role focuses on service satisfaction and renewal retention while supporting strategic client planning.

The position offers remote work within the United States and requires a Bachelor's degree plus 2+ years in account management, including benefits or HSA