Remote Client Success Associate — Data & Reporting

TenOneTen; Northern (KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible vacation

Medical/dental/vision insurance

Retirement savings options

Disability and life insurance

Flexible Spending Account

Parental leave

Wellness platform access

PerkSpot discount program

Job summary

TrueAccord is seeking an Associate Client Manager to join the Client Management team, learning the platform while delivering consistent service and data accuracy. This entry-level role trains you toward future Client Manager responsibilities with emphasis on debt collection knowledge and client strategy.

You will support Client Managers in daily portfolio operations, reporting, and issue resolution, while collaborating across teams to meet client expectations and uphold quality standards.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
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Responsibilities

• Portfolio management of passive clients and ensuring high client satisfaction.
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Skills

Strong organizational skills

Written and verbal communication

Learn new software quickly

Collaborative mindset

Education

Bachelor’s degree or equivalent experience

Job description

TrueAccord is seeking an Associate Client Manager to join the Client Management team, learning the platform while delivering consistent service and data accuracy. This entry-level role trains you toward future Client Manager responsibilities with emphasis on debt collection knowledge and client strategy.

You will support Client Managers in daily portfolio operations, reporting, and issue resolution, while collaborating across teams to meet client expectations and uphold quality standards.