Remote Client Solutions Consultant

Socket.dev; Kansas; Remote; USD 42,000 - 68,000; Full time

Job summary

Socket.dev is seeking a motivated Remote Client Services Consultant to help clients understand options, plan, and reserve services. You will communicate with clients by phone, email, and chat, research options, and provide recommendations while maintaining organized client information.

No prior industry experience required; full training and ongoing support are provided. This is a flexible remote role suitable for dependable individuals who value clear communication and excellent service.

Qualifications

• Must reside in the United States or Mexico.
• Training and ongoing support provided to learn systems and processes.

Responsibilities

• Communicate with clients by phone, email, text, and online platforms
• Identify client needs, preferences, and budgets
• Research and compare available options
• Provide recommendations based on client requests
• Assist with reservations and related arrangements
• Maintain accurate client and reservation information
• Follow up with clients before and after reservations
• Complete required training and stay current on available resources

Skills

Communication skills

Customer service mindset

Time management

Organization

Independent worker

Willingness to learn

Job description

Socket.dev is seeking a motivated Remote Client Services Consultant to help clients understand options, plan, and reserve services. You will communicate with clients by phone, email, and chat, research options, and provide recommendations while maintaining organized client information.

No prior industry experience required; full training and ongoing support are provided. This is a flexible remote role suitable for dependable individuals who value clear communication and excellent service.