Remote Client Services – Vacation Planning

Destination Knot; Seattle (WA); Remote; USD 50,000 - 70,000; Full time

Job summary

A travel coordination company is seeking a Remote Client Services professional to assist clients with vacation planning. This role emphasizes delivering exceptional customer service, coordinating travel details, and maintaining accurate client profiles. Ideal candidates should possess strong organization skills, clear communication abilities, and a dependable work ethic. The position offers a flexible schedule and supports professional growth in client services. Each employee benefits from ongoing training and support.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Comfortable using online platforms and digital tools.

Responsibilities

• Provide client support throughout the vacation planning process.
• Assist with researching destinations and accommodations.
• Update itinerary information and related documentation.

Skills

Organizational skills

Clear communication

Remote working ability

Digital tool proficiency

Customer service experience

Job description

About the Role:

We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.

Responsibilities:

• Provide client support throughout the vacation planning process
• Assist with researching destinations, accommodations, and activity options
• Collect and organize required trip details and preferences
• Prepare and update itinerary information and related documentation
• Communicate clearly with clients to ensure all questions are answered
• Maintain accurate client profiles and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks
• Support the booking process by confirming details and providing administrative assistance
• Perform general customer service and coordination duties as assigned

Qualifications:

• Strong organizational skills and attention to detail
• Clear written and verbal communication abilities
• Ability to work remotely and manage time effectively
• Comfortable using online platforms and digital tools
• Previous customer service or administrative experience preferred
• Dependable, professional, and proactive in following up with clients

Work Environment:

• 100% remote role
• Flexible schedule
• Training and ongoing support provided

If you enjoy helping clients, staying organized, and contributing to smooth, well-planned vacations, this role provides a supportive environment to grow your skills in client services and travel coordination.

$50,000 - $70,000 a year