Remote Client Services Specialist - Travel & Planning

Nexoratalent; Atlanta (GA); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Home-based remote position

Structured onboarding and training

Ongoing support and guidance

Growth opportunities

Access to online tools and resources

Collaborative team environment

Job summary

Nexoratalent is seeking a Home-Based Client Services Specialist to help clients plan and enjoy their experiences from the comfort of their home. This fully remote role is ideal for organized individuals who love coordinating requests and communicating clearly.

You will manage inquiries via phone, email and online chat, assist with scheduling and travel, maintain client records, and ensure accurate information and timely responses from first contact through completion.

Qualifications

• Strong written and verbal communication abilities.
• Excellent customer service and interpersonal skills.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and priorities.
• Comfortable using email, online platforms, and communication tools.
• Self-motivated and able to work independently from home.

Responsibilities

• Respond to client inquiries by phone, email, and online messaging.
• Assist clients with questions, requests, scheduling, and service updates.
• Coordinate client arrangements and travel details.
• Provide accurate information regarding services, processes, and requirements.
• Assist with confirmations, changes, and updates as needed.
• Maintain organized client records and documentation.
• Follow up with clients to ensure needs are addressed.
• Resolve questions and concerns professionally and promptly.
• Communicate with team members to coordinate requests and services.
• Deliver a positive and personalized client experience.

Skills

Communication

Customer service

Organization

Multitasking

Independent work

Job description

Nexoratalent is seeking a Home-Based Client Services Specialist to help clients plan and enjoy their experiences from the comfort of their home. This fully remote role is ideal for organized individuals who love coordinating requests and communicating clearly.

You will manage inquiries via phone, email and online chat, assist with scheduling and travel, maintain client records, and ensure accurate information and timely responses from first contact through completion.