Remote Client Services Specialist (Bilingual)

The Periscope Group; United States; À distance; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) with company match

Paid vacation

Personal time off

Sick time

Résumé du poste

The Periscope Group is seeking a Client Services Specialist to work remotely, supporting health plan partners and internal teams. This role emphasizes administrative excellence, data integrity, and HIPAA-compliant handling of patient information.

Salary ranges and full-time remote schedule make it ideal for organized multitaskers. Responsibilities include managing workflows, databases, client communications, and scheduling for evaluating therapists, while maintaining strict confidentiality and

Qualifications

• High school diploma or equivalent.
• At least one year of data entry and database management experience.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service abilities.
• Strong organizational skills with attention to detail.
• Ability to work independently with minimal supervision.
• Ability to work remotely with reliable internet.

Responsabilités

• Oversee daily workflow for Periscope requests and assessments.
• Manage and update administrative databases to distribute information to internal and external parties.
• Assist health plan partners and clients with service requests.
• Provide scheduling support for evaluating therapists.
• Maintain accurate record keeping of client communications.
• Respond to and resolve administrative inquiries promptly.
• Review and interpret medical documents, verifying information as needed.
• Assist with data entry and maintain data integrity.
• Identify and communicate data quality issues to staff and supervisors.
• Serve as the primary point of contact for health plans and therapists.
• Upload and maintain accurate records in databases.
• Maintain strict patient confidentiality in compliance with HIPAA.
• Perform other related duties as assigned.

Connaissances

Data entry

Database management

Verbal communication

Written communication

Customer service

Organizational skills

Independent work

MS Office 365

Formation

High school diploma or equivalent

Description du poste

The Periscope Group is seeking a Client Services Specialist to work remotely, supporting health plan partners and internal teams. This role emphasizes administrative excellence, data integrity, and HIPAA-compliant handling of patient information.

Salary ranges and full-time remote schedule make it ideal for organized multitaskers. Responsibilities include managing workflows, databases, client communications, and scheduling for evaluating therapists, while maintaining strict confidentiality and