Remote Client Services Pro - Travel Planning & Support

HTTravels; Billings (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Mentorship

Job summary

HT Travels is seeking a Client Services Representative to support clients from a fully remote setting. You will answer questions, share travel information, and coordinate planning details to ensure personalized service throughout vacation planning.

This role welcomes candidates from diverse backgrounds in customer service or administration. Training is provided, with flexible scheduling and opportunities to grow within the travel industry.

Qualifications

• Customer-focused and helpful.
• Strong written and verbal communication.
• Organized with attention to detail.
• Willing to learn new technology and systems.
• Self-motivated and able to work independently.

Responsibilities

• Provide personalized support to clients throughout the vacation planning process.
• Answer client questions and assist with travel-related inquiries.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Communicate professionally through phone, email, and online platforms.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer service

Communication

Organization

Self-motivated

Tech-savvy

Independent work

Growth mindset

Job description

HT Travels is seeking a Client Services Representative to support clients from a fully remote setting. You will answer questions, share travel information, and coordinate planning details to ensure personalized service throughout vacation planning.

This role welcomes candidates from diverse backgrounds in customer service or administration. Training is provided, with flexible scheduling and opportunities to grow within the travel industry.