Remote Client Relations Specialist

Nuvant Consulting Group; Augusta (GA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive base salary

Bonus incentives

Benefits package

401k

Paid time off

Flexible schedule

Advancement opportunities

Job summary

Nuvant Consulting Group is hiring a Virtual Representative to serve as the first point of contact for prospective clients, introducing our services and guiding them toward the next step. This role emphasizes clear communication and a client-first approach.

You will initiate outbound outreach, respond to inquiries, uncover client needs, explain offerings, schedule follow-ups, and maintain CRM notes. A friendly, organized, work-from-home professional thrives here with opportunities for advancement.

Qualifications

• High school diploma or college degree preferred.
• Confident, friendly communicator in a client-facing environment.
• Organized and comfortable working in a work from home setting.
• People-first approach with strong listening and follow-up skills.
• Previous experience in sales, appointment setting, or client-facing role is a plus.

Responsibilities

• Initiate outbound calls, emails, and messages to potential clients.
• Respond promptly to inbound inquiries and guide clients through initial questions.
• Engage in conversations to uncover client needs and goals.
• Clearly explain service offerings and recommend next steps.
• Schedule follow-up calls or connect clients with the right team members.
• Log interactions and maintain accurate notes in our CRM.

Skills

Client communication

Organization

Prospecting

CRM logging

Follow-up skills

Sales experience (a plus)

Education

High school diploma

College degree preferred

Tools

CRM software

Job description

Nuvant Consulting Group is hiring a Virtual Representative to serve as the first point of contact for prospective clients, introducing our services and guiding them toward the next step. This role emphasizes clear communication and a client-first approach.

You will initiate outbound outreach, respond to inquiries, uncover client needs, explain offerings, schedule follow-ups, and maintain CRM notes. A friendly, organized, work-from-home professional thrives here with opportunities for advancement.