Remote Client Provisioning Manager – IAM & Security

Ensemble Health Partners; Youngstown (OH); Hybrid; USD 92,000 - 139,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Remote work options

Job summary

Ensemble Health Partners is seeking a Client Provisioning Manager to lead access provisioning across healthcare clients, ensuring secure, timely, and compliant user lifecycle management.

You will partner with IAM, RCM Operations, IT, Security, and implementation teams to drive standardization, automation, and exceptional service while developing a high-performing team.

This remote-friendly role offers competitive compensation and a culture of trust, accountability, and continuous improvement.

Qualifications

• Leadership experience within Revenue Cycle Management, Identity & Access Management, Client Provisioning, Healthcare IT Operations, Access Administration, or related function.
• Experience leading teams in high-volume, service-oriented environments.
• Knowledge of identity lifecycle processes: onboarding, access changes, transfers, terminations, provisioning, deprovisioning, approvals, access management.
• Experience managing operations performance, SLAs, workload, capacity, and escalations.

Responsibilities

• Lead day-to-day client provisioning and access administration across multiple healthcare clients.
• Oversee onboarding, access changes, transfers, assignments, terminations, and deprovisioning activities.
• Manage service performance including SLAs, volumes, backlog, aging, quality, and escalations.
• Ensure provisioning activities follow security, authorization, documentation, and compliance requirements.
• Serve as escalation point for complex provisioning and client access issues.
• Balance priorities while maintaining client and employee experience.
• Represent provisioning during new client implementations and transitions.

Skills

Leadership

Identity & Access Management

Client Provisioning

Healthcare IT Operations

SLA Management

Cross-functional Collaboration

Automation Mindset

Tools

SailPoint

ServiceNow

Microsoft Entra ID

SSO

SCIM

Job description

Ensemble Health Partners is seeking a Client Provisioning Manager to lead access provisioning across healthcare clients, ensuring secure, timely, and compliant user lifecycle management.

You will partner with IAM, RCM Operations, IT, Security, and implementation teams to drive standardization, automation, and exceptional service while developing a high-performing team.

This remote-friendly role offers competitive compensation and a culture of trust, accountability, and continuous improvement.