Remote Client Operations Associate - Grants & Equity

JustFund; United States; Remote; USD 42,000 - 52,000; Full time

Job summary

JustFund, a nonprofit grantmaking solution, is seeking a Client Operations Associate. The role focuses on being the primary contact for user engagement, maintaining relationships, and supporting partners using our services.

This remote position is based in the United States and requires someone who is incredibly detail oriented, highly organized, responsive, and tech-savvy, with a demonstrated commitment to equity and justice work.

Qualifications

• Experience or interest in justice and racial equity work.
• Highly organized and detail oriented.
• Ability to juggle multiple projects and communicate clearly.
• Responsive and tech-savvy in a remote environment.

Responsibilities

• Serve as the primary contact point for user engagement.
• Maintain user relationships and support partners.
• Field and problem-solve queries; drive process improvements.
• Deliver a positive and engaging user experience.

Skills

User management

Detail oriented

Organized

Tech-savvy

Job description

JustFund, a nonprofit grantmaking solution, is seeking a Client Operations Associate. The role focuses on being the primary contact for user engagement, maintaining relationships, and supporting partners using our services.

This remote position is based in the United States and requires someone who is incredibly detail oriented, highly organized, responsive, and tech-savvy, with a demonstrated commitment to equity and justice work.