Remote Client Journey Specialist

Hopesglobalgetaways; Denver (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

100% remote

Flexible scheduling

Onboarding & training

Mentorship

Job summary

Hopesglobalgetaways is looking for a Customer Journey Coordinator to guide clients through every planning stage, organize timelines, track details, and ensure clear communication from start to finish in a 100% remote role.

This flexible opportunity includes step-by-step onboarding, ongoing support, and a chance to develop coordination and client-support experience within a collaborative team.

Qualifications

• Ability to organize timelines and track details.
• Strong communication skills and follow-up habits.
• Comfort with email, online apps, and web-based tools.

Responsibilities

• Connect with clients to gather planning details and preferences.
• Help coordinate schedules, confirmations, and supporting information.
• Monitor progress across multiple steps to keep experiences running smoothly.
• Provide timely updates through email and digital communication platforms.
• Maintain accurate records related to client activity and coordination progress.
• Support follow-through on arrangements to ensure everything stays on track.
• Work within online systems used for communication and organization.

Skills

Strong communication

Organized

Service mindset

Email tools familiarity

Customer service

Job description

Hopesglobalgetaways is looking for a Customer Journey Coordinator to guide clients through every planning stage, organize timelines, track details, and ensure clear communication from start to finish in a 100% remote role.

This flexible opportunity includes step-by-step onboarding, ongoing support, and a chance to develop coordination and client-support experience within a collaborative team.