Remote Client HR Partner — Strategy & Engagement

Paychex; May (MO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

401(k) with employer match

Tuition reimbursement

Paid time off

Job summary

Paychex is seeking an experienced HR professional to manage client relationships and deliver comprehensive HR services remotely and in person. The HR Coach will guide clients on performance, recruiting, retention strategies, and employee engagement while collaborating with internal experts to resolve issues.

The role emphasizes client satisfaction, cross-functional collaboration, and ongoing HR trend analysis to drive workforce outcomes across multiple states and client accounts.

Qualifications

• 3–5 years of HR experience or equivalent combination of education and experience.
• Customer service experience preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Works with mid-size or complex clients to address HR needs.
• Delivers consultative guidance on Performance Management, Recruiting, and Compensation.
• Supports EPLI insurance setup for PEO clients.
• Conducts benefits enrollment discussions and plan recommendations.
• Mentors HR Coordinators and conducts annual HR Strategy Sessions.

Skills

HR experience

Customer service

Multitasking

Leadership

Employee relations

Performance management

Employee engagement

Recruiting & retention

Education

Bachelor's degree - preferred

Job description

Paychex is seeking an experienced HR professional to manage client relationships and deliver comprehensive HR services remotely and in person. The HR Coach will guide clients on performance, recruiting, retention strategies, and employee engagement while collaborating with internal experts to resolve issues.

The role emphasizes client satisfaction, cross-functional collaboration, and ongoing HR trend analysis to drive workforce outcomes across multiple states and client accounts.