Remote Client Experience Coordinator - Flexible Hours

Nexoratalent; Austin (TX); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training & development

Collaborative team

Growth opportunities

Job summary

Nexoratalent is seeking a Customer Service Coordinator who will support clients throughout their service experience, ensuring timely assistance and high satisfaction. This fully remote role involves coordinating details for client bookings and maintaining organized records.

The ideal candidate will have strong organizational skills, the ability to multitask, and comfort with digital communication tools. Prior customer service experience is a plus but not required, with opportunities for

Qualifications

• Previous customer service experience is a plus but not required.
• Excellent organizational skills and attention to detail.
• Ability to multitask and adapt in a fast-paced environment.
• Comfort using digital tools and communication platforms.
• Interest in client experience, coordination, or service-based industries.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms in a timely and professional manner.
• Assist with updates, changes, and general service-related questions.
• Provide clear and accurate information about services, processes, and requirements.
• Coordinate details related to client bookings and scheduled experiences.
• Confirm information, follow up with clients, and maintain organized records.
• Handle concerns with empathy, problem-solving skills, and attention to detail.
• Ensure a positive client experience from initial contact through completion of services.

Skills

Customer service

Organization

Multitasking

Digital tools

Communication platforms

Client experience

Job description

Nexoratalent is seeking a Customer Service Coordinator who will support clients throughout their service experience, ensuring timely assistance and high satisfaction. This fully remote role involves coordinating details for client bookings and maintaining organized records.

The ideal candidate will have strong organizational skills, the ability to multitask, and comfort with digital communication tools. Prior customer service experience is a plus but not required, with opportunities for