Remote Travel Experience Coordinator

Effortless travel solutions ETS; Alabama; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive and collaborative team culture

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to manage client communication during travel planning. This fully remote role involves assisting clients, ensuring accurate information, and resolving issues effectively. Ideal candidates will have strong communication skills and a background in customer service or hospitality. The position offers access to training, travel-related perks, and a supportive team culture.

Qualifications

• Strong communication and interpersonal skills are essential.
• Prior experience in customer service or client support is required.
• A background in hospitality or travel is preferable.
• Attention to detail and organizational skills are musts.
• Ability to use online systems and booking tools.
• Must be able to work independently with effective time management.
• Requires a reliable internet connection.

Responsibilities

• Serve as the main point of contact for clients during travel planning.
• Provide personalized assistance and address any concerns.
• Ensure all travel information shared is accurate and complete.
• Maintain regular follow-ups with clients for satisfaction.
• Identify and resolve issues efficiently.

Skills

Excellent communication and interpersonal skills

Customer service or client support experience

Attention to detail

Organizational skills

Tech-savvy with online booking tools

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to manage client communication during travel planning. This fully remote role involves assisting clients, ensuring accurate information, and resolving issues effectively. Ideal candidates will have strong communication skills and a background in customer service or hospitality. The position offers access to training, travel-related perks, and a supportive team culture.